The HiBob integration with TalentUp’s Salary Benchmarking Platform allows you to seamlessly sync your employee data and use it for accurate salary benchmarking analysis. For the systems to connect to your HiBob instance, some previous configuration is required. This will allow TalentUp to fetch the necessary employee data at regular intervals and keep your information in sync.

The steps you need to follow are:

Create a Service User in HiBob

A service user is a special type of user that the TalentUp integration uses to access your employees’ data. This will generate a User ID and Token that will need to be entered in TalentUp when setting up the integration.

To create a service user, follow these steps:

⚠️ Important: You must store these credentials in a safe place. If you lose them, you will need to create a new Service User, as there is no way to retrieve them after closing this window. We recommend using a password manager to securely store this information.

Assign Permissions to Your Service User

For your service user to access the necessary employee data for the TalentUp integration, you need to set up a permission group. You can click on the Go to permission groups button on the previous screen, or navigate to System Settings > Account > Permission groups.

You will now need to add the necessary permissions to the permission group so TalentUp can access your employee data. After creating the group, click on the Edit permissions link and make sure the following items are checked:

ℹ️ Note: HiBob is a highly configurable system, so depending on your HiBob setup the labels might differ. Please review this list carefully if you face issues with the integration.

For Base Employee Data

Under the Features tab:

Under the People’s data tab, People section:

For Salary and Job Title Syncs

For Bank Details Sync

For Time Off Sync

For Files Sync

Under the People’s data tab, Docs section — under the folder used to sync files, enable the following permissions:

Under the People’s data tab, click on the Access data for button at the top of the list. Click on Select people by condition, then click Edit. From the popup, select Lifecycle Status from the first dropdown and Exists from the second dropdown. Click Apply.

Finally, click on the Save button at the top of the page and then click Apply to confirm the permissions.

Enter Your Service User Credentials in TalentUp

⚠️ Important: If any errors appear during this process, it is most likely because a permission is missing from the list in Step 2 of this guide. Please double-check that access to all necessary fields has been granted to the service user.

🎉 Congratulations! You’ve successfully connected your HiBob account to TalentUp’s Salary Benchmarking Platform. Your employee data will now be synced at regular intervals, enabling accurate and up-to-date salary benchmarking analysis.