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45,500 $

Median Base Salary

How much does a Technical Support Representative make in Philadelphie ?

The base salary for a Technical Support Representative in Philadelphie is 45,500 $. Also known as: ICT Help Desk Agent, Computer User Support Specialists, Technical Support Agent.
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45,500 $

Median Base Salary (percentile 50th)

80 observations

Good Confidence

10,300 $ Bonus per year

12,900 $ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: March 19, 2024)

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29400.0 $

Min salary

68100.0 $

Max salary

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👤 Technical Support Representative in 📍 Philadelphie

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Respond to customer inquiries via phone, email, or other mediums • Diagnose and troubleshoot technical issues • Provide technical support and guidance to customers • Document customer interactions and technical support solutions • Follow up with customers to ensure issue resolution Requirements: • High school diploma or equivalent • Excellent customer service skills • Ability to communicate effectively with customers • Ability to work in a fast-paced environment • Ability to multitask • Basic understanding of computer hardware and software Preferred Skills: • Experience in technical support • Knowledge of customer service principles and practices • Ability to work independently and as part of a team • Excellent problem-solving skills • Ability to work under pressure • Strong communication and interpersonal skills

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