49,900 RM

Median Base Salary

How much does a Technical Support Representative make in Kuala Lumpur ?

The base salary for a Technical Support Representative in Kuala Lumpur is 49,900 RM. Also known as: ICT Help Desk Agent, Computer User Support Specialists, Technical Support Agent.
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49,900 RM

Median Base Salary (percentile 50th)

61 observations

Excellent Confidence

15,300 RM Bonus per year

9,700 RM of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: June 7, 2024)

Chart

23100.0 RM

Min salary

54100.0 RM

Max salary

Gender gap

Male

71%

Female

28%

Unbalanced position

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Respond to customer inquiries via phone, email, or other mediums • Diagnose and troubleshoot technical issues • Provide technical support and guidance to customers • Document customer interactions and technical support solutions • Follow up with customers to ensure issue resolution Requirements: • High school diploma or equivalent • Excellent customer service skills • Ability to communicate effectively with customers • Ability to work in a fast-paced environment • Ability to multitask • Basic understanding of computer hardware and software Preferred Skills: • Experience in technical support • Knowledge of customer service principles and practices • Ability to work independently and as part of a team • Excellent problem-solving skills • Ability to work under pressure • Strong communication and interpersonal skills

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