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38,600 ŘŻ.ŘŞ

Median Base Salary

How much does a Technical Support Engineer make in Tunis ?

The base salary for a Technical Support Engineer in Tunis is 38,600 ŘŻ.ŘŞ. Also known as: Technical Support Analyst, Customer Support Engineer, Customer Support Specialist, Customer Support Analyst, IT Support Engineer.
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38,600 ŘŻ.ŘŞ

Median Base Salary (percentile 50th)

41 observations

Excellent Confidence

10,200 ŘŻ.ŘŞ Bonus per year

29,800 ŘŻ.ŘŞ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

Chart

24400.0 ŘŻ.ŘŞ

Min salary

43300.0 ŘŻ.ŘŞ

Max salary

Gender gap

Male

63%

Female

37%

Unbalanced position

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Provide technical support and troubleshooting to customers via phone, email, and other channels. • Diagnose and resolve technical issues related to hardware, software, and network systems. • Document customer inquiries and resolutions in a customer database. • Maintain customer satisfaction by providing timely and accurate solutions. • Follow up with customers to ensure their issues have been resolved. • Work with other teams to resolve customer issues. Requirements: • Bachelor's degree in Computer Science or a related field. • Excellent customer service and communication skills. • Ability to troubleshoot technical issues. • Ability to work independently and as part of a team. • Ability to work under pressure and meet deadlines. Preferred Skills: • Knowledge of operating systems and hardware. • Knowledge of networking protocols and technologies. • Knowledge of customer service processes and procedures. • Knowledge of customer relationship management (CRM) software. • Experience with technical support.

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