42,000 €

Median Base Salary

How much does a Technical Support Engineer make in Rome ?

The base salary for a Technical Support Engineer in Rome is 42,000 €. Also known as: Technical Support Analyst, Customer Support Engineer, Customer Support Specialist, Customer Support Analyst, IT Support Engineer.
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42,000 €

Median Base Salary (percentile 50th)

63 observations

Excellent Confidence

8,300 € Bonus per year

10,600 € of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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30200 €

Min salary

50900 €

Max salary

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👤 Technical Support Engineer in 📍 Rome

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Provide technical support and troubleshooting to customers via phone, email, and other channels. • Diagnose and resolve technical issues related to hardware, software, and network systems. • Document customer inquiries and resolutions in a customer database. • Maintain customer satisfaction by providing timely and accurate solutions. • Follow up with customers to ensure their issues have been resolved. • Work with other teams to resolve customer issues. Requirements: • Bachelor's degree in Computer Science or a related field. • Excellent customer service and communication skills. • Ability to troubleshoot technical issues. • Ability to work independently and as part of a team. • Ability to work under pressure and meet deadlines. Preferred Skills: • Knowledge of operating systems and hardware. • Knowledge of networking protocols and technologies. • Knowledge of customer service processes and procedures. • Knowledge of customer relationship management (CRM) software. • Experience with technical support.

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