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22,945,600 $

Median Base Salary

How much does a Support Technician make in Colombia ?

The base salary for a Support Technician in Colombia is 22,945,600 $. Also known as: IT Support Technician, Computer Support Specialist, IT Help Desk Technician, IT Service Technician, Computer Technical Support Specialist.
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22,945,600 $

Median Base Salary (percentile 50th)

94.0 observations

Excellent Confidence

5,295,100 $ Bonus per year

152,500,100 $ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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11296300.0 $

Min salary

32476900.0 $

Max salary

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👤 Support Technician in 📍 Colombia

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Provide technical support to customers via phone, email, and/or chat. • Troubleshoot customer issues, identify their root cause, and provide solutions. • Document customer interactions and solutions in a ticketing system. • Monitor customer accounts for any issues and take preventive action. • Assist with product installation and setup. • Escalate customer issues to higher-level technicians or supervisors when needed. Requirements: • High school diploma or equivalent. • Excellent communication and customer service skills. • Ability to troubleshoot and diagnose technical issues. • Knowledge of basic computer hardware and software. • Ability to work independently and as part of a team. Preferred Skills: • Previous experience in a technical support role. • Familiarity with remote support tools. • Knowledge of network technologies. • Ability to work in a fast-paced environment.

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