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44,200 $

Median Base Salary

How much does a Helpdesk Technician make in Austin ?

The base salary for a Helpdesk Technician in Austin is 44,200 $. Also known as: IT Helpdesk Technician, Desktop Support Technician.
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44,200 $

Median Base Salary (percentile 50th)

321 observations

Excellent Confidence

10,100 $ Bonus per year

20,100 $ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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21700.0 $

Min salary

60000.0 $

Max salary

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👤 Helpdesk Technician in 📍 Austin

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Carles Font

CEO and Partner | Q-tech

Responsibilities: Provide technical support to customers via phone, email, or other communication channels. Troubleshoot hardware and software issues. Resolve customer inquiries and complaints. Document customer interactions, solutions, and other relevant information. Install and configure computer systems and peripherals. Requirements: High school diploma or equivalent. Strong customer service and communication skills. Ability to troubleshoot and analyze technical problems. Knowledge of basic computer hardware and software. Preferred Skills: Experience in customer service. Familiarity with remote support tools. Knowledge of network protocols and operating systems. Ability to work independently and as part of a team. Strong problem-solving and analytical skills.

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