27,800 ÂŁ

Median Base Salary

How much does a Customer Care Representative make in Edinburgh ?

The base salary for a Customer Care Representative in Edinburgh is 27,800 ÂŁ. Also known as: Live Chat Operator, Customer Contact Centre Information Clerk.
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27,800 ÂŁ

Median Base Salary (percentile 50th)

31 observations

Excellent Confidence

4,500 ÂŁ Bonus per year

3,000 ÂŁ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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19400.0 ÂŁ

Min salary

35900.0 ÂŁ

Max salary

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👤 Customer Care Representative in 📍 Edinburgh

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Carles Font

CEO and Partner | Q-tech

Responsibilities of an Entry-Level Customer Care Representative: • Respond to customer inquiries in a timely and professional manner via phone, email, and other channels. • Follow up with customers to ensure satisfaction with product/service. • Troubleshoot customer issues and provide solutions. • Document customer interactions and transactions in the company’s database. • Assist customers with product/service information. • Research and identify solutions to customer inquiries. • Maintain and update customer information in the company’s database. Requirements of an Entry-Level Customer Care Representative: • High school diploma or equivalent. • Excellent written and verbal communication skills. • Ability to work in a fast-paced environment. • Strong customer service skills. • Ability to multitask and prioritize tasks. • Working knowledge of Microsoft Office Suite. Preferred Skills of an Entry-Level Customer Care Representative: • Previous customer service experience. • Knowledge of customer service software. • Experience in a call center environment. • Knowledge of CRM systems. • Ability to work independently and as part of a team. • Problem-solving and conflict resolution skills.

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