Responsibilities: •Engaging with customers to provide product information, assistance, and support •Resolving customer inquiries and issues in a timely and professional manner •Collaborating with other team members to ensure customer satisfaction and retention •Maintaining accurate records of customer interactions and transactions Requirements: •High school diploma or equivalent •Excellent communication and interpersonal skills •Strong problem-solving abilities •Ability to work effectively in a fast-paced and dynamic environment •Basic computer proficiency Preferred skills: •Prior experience in a customer service role •Knowledge of CRM systems or similar customer management tools •Multilingual abilities •Understanding of customer relationship management principles',