Cookie Settings

We use cookies to improve your experience and for marketing. Visit our Cookies Policy to learn more.

186,900 ÂĄ

Median Base Salary

How much does a Complaints Officer make in China ?

The base salary for a Complaints Officer in China is 186,900 ÂĄ. Also known as: Complaints Investigator, Complaints Specialist, Complaints Coordinator, Grievance officer, Customer relations officer, Ombudsman, Dispute resolution officer, Grievance officer, Customer advocate, Dispute resolution officer.
Access to more detailed salary information about the role with our salary platform

Start with 1 free search now
186,900 ÂĄ

Median Base Salary (percentile 50th)

9.0 observations

Good Confidence

105,700 ÂĄ Bonus per year

205,200 ÂĄ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

Chart

134800.0 ÂĄ

Min salary

230500.0 ÂĄ

Max salary

Similar positions to

👤 Complaints Officer in 📍 China

Salary Finder: Your Global Pay Guide 🚀

Search Salaries for Any Role, Anywhere in the World with our Salary Platform

Understand Your Role's Salary in-depth đź’ˇ

Get detailed information on seniority, bonuses, benefits, and pay growth. Register now to get crucial insights!

This is what our customers say about us đź’¬

Compensation transparency and fairness consulting

"I've found TalentUp to be an invaluable tool for salary benchmarking, especially when working with niche roles or unique geographical markets. The data they provide allows me to offer accurate and tailored compensation advice to my clients, complementing other sources. As a reward consultant, I always advise looking at multiple sources to build a full picture of the compensation landscape, and I'm confident to say that TalentUp is one of those sources!"

Avatar

Alistair Fraser

Founder | Justly

Sustainability in global supply chains collaboration

“TalentUp has been a game-changer for us. It provides clear insights that allow us to make well informed and fair compensation decisions. The intuitive interface and comprehensive overviews have become an integral part of our HR operations, ensuring efficiency and consistency across the board”.

Avatar

Alena Vititneva

Compensation and Benefits Manager | idh Trade

Global IT Selection Specialists

"We utilized this tool in assessment and consulting processes for a variety of positions, and the results were really useful. Having a tool that allows us to compare our experience—based on data and historical trends, as well as intuition and personal insights—provides us with great confidence in our recommendations, guaranteeing that we are presenting strong and well-founded solutions."

Avatar

Carles Font

CEO and Partner | Q-tech

Responsibilities: •Investigating and resolving customer complaints in a timely and efficient manner •Documenting and tracking complaints to ensure they are addressed appropriately •Communicating with customers to understand their concerns and provide updates on the resolution process •Collaborating with other departments to address underlying issues contributing to complaints •Analyzing complaint data to identify trends and potential areas for improvement Requirements: •Bachelor's degree in a related field or equivalent work experience •Strong communication and interpersonal skills •Ability to remain calm and professional when dealing with upset customers •Excellent problem-solving and analytical abilities •Attention to detail and the ability to follow established processes and procedures Preferred Skills: •Previous experience in customer service or a related field •Familiarity with customer relationship management (CRM) systems •Knowledge of relevant industry regulations and compliance standards •Ability to work effectively in a team environment •Proficiency in Microsoft Office applications,

Explore Salary Insights in Detail

Gain comprehensive knowledge about seniority levels, bonuses, benefits, and salary growth trends.