1,371,700 $

Median Base Salary

How much does a Complaints Officer make in Santo Domingo ?

The base salary for a Complaints Officer in Santo Domingo is 1,371,700 $. Also known as: Complaints Investigator, Complaints Specialist, Complaints Coordinator, Grievance officer, Customer relations officer, Ombudsman, Dispute resolution officer, Grievance officer, Customer advocate, Dispute resolution officer.
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1,371,700 $

Median Base Salary (percentile 50th)

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740,400 $ Bonus per year

1,371,700 $ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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987100.0 $

Min salary

1681600.0 $

Max salary

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Carles Font

CEO and Partner | Q-tech

Responsibilities: •Investigating and resolving customer complaints in a timely and efficient manner •Documenting and tracking complaints to ensure they are addressed appropriately •Communicating with customers to understand their concerns and provide updates on the resolution process •Collaborating with other departments to address underlying issues contributing to complaints •Analyzing complaint data to identify trends and potential areas for improvement Requirements: •Bachelor's degree in a related field or equivalent work experience •Strong communication and interpersonal skills •Ability to remain calm and professional when dealing with upset customers •Excellent problem-solving and analytical abilities •Attention to detail and the ability to follow established processes and procedures Preferred Skills: •Previous experience in customer service or a related field •Familiarity with customer relationship management (CRM) systems •Knowledge of relevant industry regulations and compliance standards •Ability to work effectively in a team environment •Proficiency in Microsoft Office applications,

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