Responsibilities: • Assist in managing and processing insurance claims. • Communicate with claimants, witnesses, and insurance carriers to gather pertinent information. • Maintain accurate and up-to-date claim files. • Coordinate with claims adjusters to expedite claims processing. • Conduct initial administrative tasks such as data entry and filing. • Provide customer service to clients and answer their queries. • Follow company policies and legal regulations related to claims processing. Requirements: • High school diploma or equivalent. • Prior experience in an administrative or customer service role is beneficial. • Strong knowledge of insurance claims process and regulations. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple tasks. • Proficient in using office software like MS Word, Excel, Outlook, etc. • Strong attention to detail and organizational skills. Preferred Skills: • Basic understanding of the insurance industry and its terminologies. • Ability to work independently and as part of a team. • Strong problem-solving skills and ability to make decisions under pressure. • Excellent customer service skills. • Ability to handle sensitive information with discretion and maintain confidentiality. • Good numerical skills for calculating claim amounts. • Experience in data entry and administrative tasks.',