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66,100 €

Median Base Salary

How much does a Call Center Manager make in Milan ?

The base salary for a Call Center Manager in Milan is 66,100 €. Also known as: Contact center manager, Customer support manager, Helpdesk manager, Contact center manager, Customer support manager, Help desk manager, Contact center manager, Support center manager.
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66,100 €

Median Base Salary (percentile 50th)

15 observations

Excellent Confidence

22,600 € Bonus per year

17,400 € of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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45700 €

Min salary

61000 €

Max salary

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👤 Call Center Manager in 📍 Milan

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Carles Font

CEO and Partner | Q-tech

Responsibilities: •Overseeing daily operations of the call center •Monitoring and analyzing call center metrics •Developing and implementing strategies to improve efficiency and performance •Training and coaching call center representatives •Handling escalated customer issues •Creating and maintaining call center procedures and policies Requirements: •Bachelor's degree in business or a related field •Proven experience in a call center or customer service environment •Strong leadership and communication skills •Ability to multitask and prioritize in a fast-paced environment •Proficiency in Microsoft Office and call center software Preferred skills: •Experience in a supervisory or managerial role •Knowledge of call center best practices and industry trends •Familiarity with customer relationship management (CRM) systems •Ability to analyze data and generate reports •Certification in call center management or customer service excellence,

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