Cookie Settings

We use cookies to improve your experience and for marketing. Visit our Cookies Policy to learn more.

37,200 €

Median Base Salary

How much does a Call Center Agent make in Madrid ?

The base salary for a Call Center Agent in Madrid is 37,200 €. Also known as:
Access to more detailed salary information about the role with our salary platform

Start with 1 free search now
37,200 €

Median Base Salary (percentile 50th)

64 observations

Good Confidence

€ Bonus per year

€ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

Chart

None €

Min salary

None €

Max salary

Highly supplied position in a highly demanded market

Gender gap

Male

27%

Female

73%

Unbalanced position

Similar positions to

👤 Call Center Agent in 📍 Madrid

Call Center Manager

50000€

Customer Support Supervisor

50000€

Technical Support Representative

50000€

Support Technician

50000€

Customer Service Representative

50000€

Helpdesk Technician

50000€

Customer Support Agent

50000€

Customer Support Manager

50000€

Inbound Sales Representative

50000€

Salary Finder: Your Global Pay Guide 🚀

Search Salaries for Any Role, Anywhere in the World with our Salary Platform

Understand Your Role's Salary in-depth đź’ˇ

Get detailed information on seniority, bonuses, benefits, and pay growth. Register now to get crucial insights!

This is what our customers say about us đź’¬

Compensation transparency and fairness consulting

"I've found TalentUp to be an invaluable tool for salary benchmarking, especially when working with niche roles or unique geographical markets. The data they provide allows me to offer accurate and tailored compensation advice to my clients, complementing other sources. As a reward consultant, I always advise looking at multiple sources to build a full picture of the compensation landscape, and I'm confident to say that TalentUp is one of those sources!"

Avatar

Alistair Fraser

Founder | Justly

Sustainability in global supply chains collaboration

“TalentUp has been a game-changer for us. It provides clear insights that allow us to make well informed and fair compensation decisions. The intuitive interface and comprehensive overviews have become an integral part of our HR operations, ensuring efficiency and consistency across the board”.

Avatar

Alena Vititneva

Compensation and Benefits Manager | idh Trade

Global IT Selection Specialists

"We utilized this tool in assessment and consulting processes for a variety of positions, and the results were really useful. Having a tool that allows us to compare our experience—based on data and historical trends, as well as intuition and personal insights—provides us with great confidence in our recommendations, guaranteeing that we are presenting strong and well-founded solutions."

Avatar

Carles Font

CEO and Partner | Q-tech

Responsibilities: •Answering incoming calls from customers and providing assistance with inquiries or issues •Making outbound calls to follow up on customer requests or provide information •Maintaining accurate and detailed records of customer interactions and transactions •Resolving customer complaints or escalating issues to the appropriate department •Adhering to call center scripts and procedures to ensure consistent service delivery Requirements: •High school diploma or equivalent •Excellent verbal communication skills •Ability to multitask and navigate computer systems while on calls •Strong problem-solving and decision-making abilities •Willingness to work flexible hours, including evenings and weekends Preferred Skills: •Previous customer service experience •Familiarity with CRM software or call center technology •Ability to remain calm and professional under pressure •Strong empathy and understanding of customer needs •Bilingual proficiency in relevant languages',

Explore Salary Insights in Detail

Gain comprehensive knowledge about seniority levels, bonuses, benefits, and salary growth trends.