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111,500 ₣

Median Base Salary

¿Cuánto gana un Technical Support Representative en Bern ?

El salario base de un Technical Support Representative en Bern es 111,500 ₣. También conocido como: ICT Help Desk Agent, Computer User Support Specialists, Technical Support Agent.
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111,500 ₣

Median Base Salary (percentile 50th)

36 observations

Excellent Confidence

28,000 ₣ Bonus per year

54,600 ₣ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: March 19, 2024)

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36900.0 ₣

Min salary

123500.0 ₣

Max salary

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Responsabilidades: • Responder a las consultas de los clientes por teléfono, correo electrónico u otros medios • Diagnosticar y solucionar problemas técnicos • Proporcionar soporte técnico y orientación a los clientes • Documente las interacciones con los clientes y las soluciones de soporte técnico • Haga un seguimiento con los clientes para garantizar la resolución de los problemas Requisitos: • Diploma de escuela secundaria o equivalente • Excelentes habilidades de servicio al cliente • Capacidad para comunicarse de manera efectiva con los clientes • Capacidad para trabajar en un entorno de ritmo rápido • Capacidad para realizar múltiples tareas • Comprensión básica del hardware y el software de la computadora Habilidades preferidas: • Experiencia en soporte técnico • Conocimiento de los principios y prácticas de servicio al cliente • Capacidad para trabajar de forma independiente y como parte de un equipo • Excelentes habilidades para resolver problemas • Capacidad para trabajar bajo presión • Sólidas habilidades interpersonales y de comunicación

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