How much does a Customer Success Director make in Australia ?

119,500 $

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The base salary for a Customer Success Director in Australia is 119,500 $

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Annual salary Based on 49 observations

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Related tasks:

  • Manage the customer success team representatives.
  • Interview and hire customer success representatives.
  • Develop strategies for customer growth and retention.
  • Review customer feedback and prioritize feature requests.
  • Develop and implement policies that address customer concerns.
  • Analyze data and metrics around customer engagement and growth.
  • Share team wins and updates with company leadership.
Requirements / skills:
  • Demonstrated experience leading a customer success or sales team.
  • Ability to manage and guide multiple direct reports.
  • Track record of developing growth strategies and tracking progress.
  • Ability to delegate tasks and track progress of team initiatives.
  • Analytical skills.
  • Strong leadership and people management skills.
  • Negotiation and presentation skills.
  • Organizational skills.
  • Strong interpersonal skills.
  • Strong verbal and written communication skills.
  • Strong strategy planning skills.
  • Marketing and sales skills.
  • Critical thinking skills.