Sign Up | TalentUp /insights/salary/ /insights/salary/
Add 5 companies.
Search History:
Your saved searches will be available here, click them to search directly.
Search Salaries > Customer Service Manager > Bulgaria
Job Description

How much does a Customer Service Manager in Bulgaria make?

The base salary for a Customer Service Manager in Bulgaria is 63,800
Also known as: customer experience manager, guest relations specialist, guest relations manager, hospitality customer experience manager, guest experience manager, guest experience specialist, guest relations officer.

63,800

Median Base Salary (Percentile 50)
49 observations
(Updated: 30 May 2024)

Confidence

Excellent

Avg. Bonus per year

Of avg. Stock options

Avatar
Salary Table

A Customer Service Manager earns a median base salary of 63,800 in Bulgaria, but the base salary ...

Log in to view data
Level Below median
(25th percentile)		 Market median
(50th percentile)		 Above median
(75th percentile)		 Top Competitive
(90th percentile)
Junior 60000 60000 60000 60000
Mid 60000 60000 60000 60000
Senior 60000 60000 60000 60000
Lead 60000 60000 60000 60000
How would you rate this data?
Bonus & Stock options

The role Customer Service Manager in Bulgaria usually comes with bonuses and the possibility of accessing stock options. Both must be added to ...

Log in to view data
Level Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000
Log in to view data
Experience Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000

Supply and demand

Highly supplied position in a highly demanded market
Supply | (<100 professionals)
Demand | (<100 job offers)

Gender gap

Unbalanced

Male

62%

Female

38%

Benefits

There are statutory benefits associated with a Customer Service Manager in Bulgaria according to ...

Most Common Benefits

Competitive advantages associated with a Customer Service Manager in Bulgaria
Many Bulgarian companies offer professional development opportunities such as training, workshops, and conferences. These initiatives help employees enhance their skills and advance their careers, making the workplace more attractive for ambitious professionals.
Free parking is a valuable perk for employees who drive to work in Bulgaria. It reduces commuting costs and provides convenience, making it an attractive benefit for those who prefer personal transportation.
Access to cutting-edge technology is a significant advantage offered by many Bulgarian companies. Employees can work with the latest tools and software, enhancing productivity and innovation in their roles.

Side Benefits to attract & retain talent

Additional perks for a Customer Service Manager in Bulgaria
Happy Hours
Flat Hierarchy
Casual Dress Code
Work-Life Balance
Equal Opportunity Employer

Statutory Benefits

Mandatory benefits in Bulgaria
The payroll cycle in Bulgaria is generally monthly with payment being made on the last working day.
Employer contributions include 13.72% for Social Security, 4.80% for Health Insurance, and 0.40% - 1.10% for Accident at Work & Occupational Illness Fund, applied on salary between 933 to 3,750 BGN monthly.
Employee contributions include 10.58% for Social Security, 3.20% for Health Insurance, and 10.00% flat rate for Employee Income Tax, applied on salary between 933 to 3,750 BGN monthly.
The minimum wage is 933 BGN per month.
The standard working hours in Bulgaria are 8 hours per day, 40 hours per week. Overtime is paid at 150% for working day hours, 175% for weekend hours, and 200% for public holidays.
Paid leave in Bulgaria is a minimum of 20 working days paid leave a year, following the completion of four months of service.
Bulgaria observes 12 public holidays per year. Holidays that fall on the weekend are moved to the first business days following that holiday as time off in lieu.
All female employees are eligible for paid maternity leave of 410 days. It is paid at 90% of the average daily gross wage. After six months, the mother can transfer leave to the father.
Fathers are entitled to 15 calendar days of paternity leave, paid at 90% of the average daily gross remuneration.
The first three days of sickness are paid by the employer at 70% of the regular salary. From the fourth day, the National Social Security Fund pays at 80% or 90% for work-related sick leave.
Unpaid parental leave of up to 6 months is available to each parent until the child reaches 8 years old, providing the child is not in a state-maintained institution.
The termination process is standard in Bulgaria based on termination reasons within Bulgarian Labor Law. Notice period is a minimum of 30 days.
Severance is a minimum of 1 month (gross salary). The maximum is not defined by law, and the parties can agree to additional severance.
The maximum duration of the trial period is 6 months, but it can be shorter.

Similar positions

Customer Service Manager, Bulgaria

Sign Up to see full similar positions.