Related tasks:

• Manage PPM and statutory planning in CAFM system to contract specifications Manage PPM sub contractor works, including timely issue of accurately worded and costed purchase orders.
• Conduct weekly/monthly labour planning meetings with Account Managers and Contract Managers.
• Schedule and manage all PPM and statutory testing works in collaboration with PPM and Technical Manager.
• Ensure clients are kept informed in advance of planned preventative maintenance and sub contractor visits.
• Ensure PPM schedule is resource planned and delivered in line with KPI'.
• Collate and manage all sub contractor PPM reports.
• Produce relevant information and updates required for inclusion in client/contract reports.
• Ensure client systems are updated within set timescales.
• Management of phone software system to ensure contractual & internal SLAs are met. Monitoring & management of client complaint & escalations.
• Plan and manage engineering workforce and sub contractors to ensure satisfactory and timeous completion of works to eliminate non productive time.
• Job by job communication and tracking of engineering workforce and sub contractors to ensure CAFM systems are accurate and up to date.
• Manage all outstanding reactive, quoted and planned maintenance works to ensure timeous completion of works to eliminate non productive time.

• Strong ability to multi-task and critically think through situations as they arise.
• Excellent communication skills, attention to detail, and capability to support multiple projects concurrently.
• Ability to work independently in a dynamic environment with minimal supervision.
• Strong ability to collaborate and problem solve with various departments.
• Advanced Excel skills (MS Access or other database)Basic knowledge of systems - CRM, CLM, LAE, SAP Business Objects, and Sales Force.
• Experience with Tableau preferred.
• .BA/BS Degree preferred or equivalent work experience.
• Ability to be solution oriented with a strong customer service focus.