Responsibilities: •Overseeing the day-to-day operations of the infrastructure team •Managing hardware and software installations and upgrades •Monitoring network performance and security •Developing and maintaining disaster recovery plans •Collaborating with other teams to ensure smooth integration of infrastructure components •Providing technical support and guidance to team members •Evaluating and implementing new technologies and solutions Requirements: •Bachelor's degree in information technology, computer science, or a related field •Strong understanding of networking, server management, and system administration •Excellent problem-solving and troubleshooting skills •Proven experience in a technical support or infrastructure role •Familiarity with industry best practices and standards •Ability to work well under pressure and prioritize tasks effectively •Strong communication and interpersonal skills Preferred skills: •Certification in network or system administration (e.g., CCNA, MCSA) •Experience with cloud computing platforms •Knowledge of virtualization technologies •Familiarity with ITIL framework •Project management experience •Understanding of cybersecurity principles and practices,