How much does a Customer Service Specialist earn in China?

The base salary for a Customer Service Specialist in China is 192,500 CNY
Also known as: customer service representative, trainee customer service representative, customer service officer, customer relations officer, customer feedback representative.
A Customer Service Specialist earns pay in China, though base salary varies with experience, sector, company type, size, and funding.

Total Market Compensation

Confidence

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Base Salary: 192,500
Avg Bonus: 0
Avg Stock Options: 0

Tough Competition
25% Demand change
There are many professionals for this role but limited job demand, leading to lower salaries and tougher competition.

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Pay table

Salary, bonus, and stock data by level and years of experience

Pro plan feature
Level
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P25 ()
P50 ()
P75 ()
P90 ()
Junior
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Mid
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Senior
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Lead
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Pro plan feature
Gross Salary,
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1 EUR = 8.34 CNY | Updated date: 26 Apr 2025 | No of observations: 35

Market insights

Talent availability, demand trends, and gender breakdown

Supply and demand

Supply
- Professionals
Demand
- Job offers

Gender gap

Male - %
Female - %

Benefits

Most common benefits

Competitive advantages

Side benefits to attract & retain talent

Additional perks for a Customer Service Specialist in China.

Statutory benefits

Mandatory benefits in China according to the country’s regulations

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