Related tasks:

• Provides organization-wide help desk and server support.
• Assists in addressing business and technical needs.
• Works independently and in teams on administrative and technical projects.
• Provisions and maintains employee equipment.
• Monitors and maintains of a variety of physical and logical systems.
• Collects and analyzes data to report on the health of systems.
• Responds to and assists in resolving incidents and emergencies.
• Timely completion of tasks assigned primarily through a ticketing system.
• Learn open and proprietary hardware and software systems.
• Stays current with industry standards and emerging technologies.

• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Experience with asset tracking software.
• Highly organized and comfortable following a checklist of asset configuration requirements.