How much does a Patient Services Representative make in Lyon ?

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The base salary for a Patient Services Representative in Lyon is 21,500 €

Responsibilities: • Greet patients and visitors in a courteous and friendly manner. • Schedule patient appointments and manage appointment calendars. • Verify and update patient information during check-in. • Answer patient inquiries regarding services, procedures, and billing. • Collaborate with medical staff to ensure efficient patient flow. • Maintain confidentiality and security of patient medical records. • Process patient payments and insurance claims. • Assist in resolving patient complaints or concerns. • Coordinate with other departments for patient referrals or additional services. • Perform administrative tasks such as document management and data entry. Requirements: • High School Diploma or equivalent. • Prior experience in a healthcare setting or customer service role is desirable. • Familiarity with medical terminologies and procedures. • Proficiency in using office equipment such as computers, fax machines, and telephones. • Ability to handle sensitive information confidentially. • Excellent communication and interpersonal skills. • Ability to multitask, prioritize, and manage time effectively. Preferred Skills: • Knowledge of healthcare billing procedures. • Strong customer service skills with a focus on patient satisfaction. • Detail-oriented with strong organizational skills. • Ability to work in a fast-paced, high-pressure environment. • Proficiency in a second language can be an advantage. • Ability to work with a diverse patient population. • Strong problem-solving skills and the ability to handle patient complaints effectively. • Familiarity with electronic health record systems. • Ability to work both independently and as part of a team.',