Responsibilities: • Manage day-to-day operations of the team • Set goals and objectives for team members • Monitor progress and provide feedback • Develop and implement processes and procedures for efficient team operations • Create and maintain team morale • Manage team resources and budget • Handle customer inquiries and complaints • Ensure customer satisfaction Requirements: • Bachelor’s degree in business, management, or related field • At least 1 year of management experience • Excellent organizational, communication, and problem-solving skills • Ability to work independently and in a team environment • Ability to multi-task and prioritize tasks • Ability to lead and motivate team members Preferred Skills: • Experience with project management • Experience in customer service • Knowledge of relevant industry regulations and standards • Knowledge of business principles and practices • Knowledge of financial management and budgeting • Knowledge of human resources management • Knowledge of information technology systems and applications