• Assist library patrons in locating and accessing resources like books, films, music, and digital media.
• Manage the circulation desk, including checking materials in and out, renewing materials, and registering new library patrons.
• Assist in the organization and maintenance of library materials to ensure they are returned to their proper places and are easy to locate.
• Respond to patron inquiries in person, over the phone, or via email, providing accurate and timely information.
• Assist with the planning and execution of library events and programs, such as book clubs, author visits, and children's story times.
• Attend staff meetings and participate in professional development activities to improve knowledge and skills.
• Perform routine clerical tasks such as data entry, filing, and processing new materials.
• A high school diploma or equivalent. Some positions may require a bachelor's degree or coursework in library science.
• Previous experience in a library setting or customer service role can be beneficial.
• Strong written and verbal communication skills to interact effectively with patrons of all ages and backgrounds.
• Excellent organizational skills and attention to detail to manage a large volume of materials and information.
• Ability to work independently and as part of a team.
• Comfortable with using computer systems and databases, with the ability to learn new software as required.
• Must be able to lift and move materials weighing up to 20 pounds, and to reach, bend, and stoop to shelve materials.
• Knowledge of library operations and procedures.
• Familiarity with the Dewey Decimal System or Library of Congress Classification System.
• Experience with library management software.
• Strong problem-solving skills to help patrons find the resources they need.
• A passion for books and reading, and a desire to promote literacy and learning in the community.
• Ability to work flexible hours, including evenings and weekends.
• Basic knowledge of Microsoft Office Suite