• Provide IT consulting services to clients, including problem solving, system design, and implementation.
• Develop and maintain strong client relationships.
• Identify and troubleshoot any technical issues.
• Develop process improvement plans to ensure clients are leveraging technology to its fullest potential.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of computer hardware and software systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with IT project management.
• Knowledge of network security protocols and best practices.
• Experience with customer service and technical support.
• Knowledge of cloud computing and virtualization technologies.
• Knowledge of system administration and maintenance.