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Search Salaries > Director Of Customer Experience > Chennai
Job Description

How much does a Director Of Customer Experience in Chennai make?

The base salary for a Director Of Customer Experience in Chennai is 1,939,200
Also known as: Head of Customer Experience, Chief Customer Officer.

1,939,200

Median Base Salary (Percentile 50)
33 observations
(Updated: 12 Apr 2024)

Confidence

Excellent

Avg. Bonus per year

Of avg. Stock options

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Salary Table

A Director Of Customer Experience earns a median base salary of 1,939,200 in Chennai, but the base salary ...

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Level Below median
(25th percentile)		 Market median
(50th percentile)		 Above median
(75th percentile)		 Top Competitive
(90th percentile)
Junior 60000 60000 60000 60000
Mid 60000 60000 60000 60000
Senior 60000 60000 60000 60000
Lead 60000 60000 60000 60000
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Bonus & Stock options

The role Director Of Customer Experience in Chennai usually comes with bonuses and the possibility of accessing stock options. Both must be added to ...

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Level Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000
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Experience Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000

Supply and demand

Highly supplied position in a highly demanded market
Supply | (<100 professionals)
Demand | (<100 job offers)

Gender gap

Unbalanced

Male

90%

Female

10%

Benefits

There are statutory benefits associated with a Director Of Customer Experience in Chennai according to ...

Most Common Benefits

Competitive advantages associated with a Director Of Customer Experience in Chennai
Health insurance is a key employee benefit in India, offering financial protection for medical expenses. Companies provide plans covering hospitalization, surgeries, and sometimes outpatient treatments, ensuring employees access necessary healthcare without financial strain, enhancing well-being and job satisfaction.
Professional development opportunities are highly valued in India as they enable employees to enhance their skills and advance their careers. Companies may offer workshops, training sessions, and courses to help employees stay updated with industry trends and technologies. This investment in employee growth not only boosts morale but also increases productivity and retention rates.
Access to cutting-edge technology is a significant advantage for employees, allowing them to work more efficiently and effectively. Companies that provide the latest tools and software not only enhance productivity but also attract top talent eager to work with the most advanced resources. This commitment to technology fosters innovation and keeps the company competitive in the market.

Side Benefits to attract & retain talent

Additional perks for a Director Of Customer Experience in Chennai
Work From Home
Work-Life Balance
Flexible Working Hours

Statutory Benefits

Mandatory benefits in Chennai
Employer contributions include 12% for EPF and EPS, 3.25% for ESI, totaling 16.75% of employment cost.
Mandatory for low-income workers, paid as a percentage of the annual salary.
Business and employment visas are available, with employment visas allowing for up to 5 years of stay.
Employee contributions include Employee's Provident Fund (EPF) and Employee's Pension Scheme (EPS) at 12%, Employee's State Insurance (ESI) at 0.75%, Professional tax (varies), and Health and Education Cess at 4.00%.
The payroll cycle in India is generally monthly, with wages paid on or after the 28th of each month.
Business visa for visits up to 6 months, employment visa for longer stays up to 5 years.
Income tax rates: 0% for income up to 300,000 INR, 5% for 300,001 to 600,000 INR, 10% for 600,001 to 900,000 INR, 15% for 900,001 to 1,200,000 INR, 20% for 1,200,001 to 1,500,000 INR, 30% for income over 1,500,001 INR. Surcharge applies for income over 5,000,000 INR.
Minimum wage set by state governments, increased to 15,000 INR per month by the new Labour Code.
Standard working hours are 40 hours weekly at 8 hours a day, or 48 hours including breaks. Overtime is paid at 200% of the regular pay rate.
12 days of combined sick and casual leave, with distribution based on employee needs.
Minimum of 15 days paid holiday a year, with additional leave days commonly included in contracts.
26 weeks for first two children, 12 weeks for subsequent children, with additional benefits for adoptive and commissioning mothers.
15 days of paternity leave for government employees, no statutory leave for private sector.
12 public holidays per year, with flexibility to swap for regional or religious holidays.
Standard termination process with notice periods required. Includes severance pay and retrenchment compensation.
Probation periods generally between 3 and 6 months based on role and seniority.