How much does a Desktop Support make in Yerevan ?

4,561,200 Դ

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The base salary for a Desktop Support in Yerevan is 4,561,200 Դ

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Related tasks:

  • End user support with Active Directory/backend support
  • Work with cross-functional teams in complex IT environment
  • Familiar with standard operating and project planning methodologies
  • Uses knowledge of present and planned applications installed or to be installed, has expertise in healthcare applications
  • Applies technical expertise in file/screen building, report writing and maintaining master files, profiles and forms
  • Develops specifications to support the design of new or modified applications
  • Serves as a liaison with user departments in design, implementation, and modification of applications
  • Analyzes the current environment’s system policies in order to meet Information Services and user expectations
  • Participates in troubleshooting application problems
  • Uses standard problem management methodologies• Reviews software problems, analyzes issues and develops potential solutions
  • Documents all software problems, solutions and outcomes for future reference
  • Prepares user defined custom reports
  • Reviews and evaluates user requests/needs and implements necessary/ appropriates changes
  • Documents all programming requests and follows established programming standards
  • Implements vendor system enhancements and custom programs
Requirements / skills:
  • High level/expert Desktop support/Help desk will work
  • Proficient in Microsoft Office applications, required
  • Able to function in a high-pressure, high-visibility role
  • Able to navigate a large/complex corporate IT environment with many cross-functional teams
  • EXCELLENT communication skills, both verbal AND written (job requires extensive email/text messaging)
  • Ability to prioritize and multi-task