How much does a Customer Service Manager make in Toronto ?

65,400 $

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The base salary for a Customer Service Manager in Toronto is 65,400 $

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Annual salary Based on 44 observations

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Related tasks:

  • Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
  • May be required to work in one or multiple queues/skill sets over various customer contact channels.
  • Responsible for improving customer retention through programs and service provided to the customer.
  • Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
  • Continually maintain working knowledge of all company products, services and promotions.
  • Guiding clients to make decisions.
  • Provide billing inquiry solutions and Sales.
Requirements / skills:
  • Ability to work on own initiative and as a member of the team.
  • Excellent interpersonal, communication and telephone skills.
  • The ability to work in a busy target driven environment.
  • Typing, Computer skills, Customer service.