How much does a Crm Manager make in Grenoble ?

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The base salary for a Crm Manager in Grenoble is 78,400 €
Also known as: Customer Relations Manager, Client Relations Manager, Customer Management Supervisor.

Responsibilities: -Manage customer relationships and ensure customer satisfaction -Develop and monitor customer segmentation strategies -Develop and implement customer service processes -Develop and monitor customer loyalty programs -Manage customer databases -Analyze customer data to identify trends and opportunities -Track customer feedback and provide insights to the team -Develop and maintain customer service policies and procedures Requirements: -Bachelor’s degree in Business Administration, Marketing, or a related field -2+ years of experience in customer relationship management -Excellent communication and interpersonal skills -Strong organizational and problem-solving skills -Proficiency in Microsoft Office Suite Preferred Skills: -Experience with customer relationship management software -Knowledge of customer analytics and segmentation -Experience with customer surveys and feedback collection -Knowledge of customer service best practices