Sign Up | TalentUp /insights/salary/
Add 5 companies.
Search History:
Your saved searches will be available here, click them to search directly.
Search Salaries > Customer Support Agent > Serbia
Job Description
How much does a Customer Support Agent in Serbia ?

The base salary for a Customer Support Agent in Serbia is 1,237,800
Also known as: Customer Service Agent.

1,237,800

Median Base Salary (Percentile 50)
47 observations
(Updated: 05 Sep 2023)

Confidence

Excellent

Avg. Bonus per year

Of avg. Stock options

Avatar
Salary Table

A Customer Support Agent earns register to see pay in Serbia, but the base salary ...

Log in to view data
Level Below median
(25th percentile)		 Market median
(50th percentile)		 Above median
(75th percentile)		 Top Competitive
(90th percentile)
Junior 60000 60000 60000 60000
Mid 60000 60000 60000 60000
Senior 60000 60000 60000 60000
Lead 60000 60000 60000 60000
How would you rate this data?
Bonus & Stock options

This position usually comes with bonuses and the possibility of accessing stock options. Both must be added to ...

Log in to view data
Level Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000
Log in to view data
Experience Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000

Supply and demand

Highly supplied position in a highly demanded market
Supply | (<100 professionals)
Demand | (<100 job offers)

Gender gap

Balanced

Male

57%

Female

42%

Benefits

There are statutory benefits associated with a Customer Support Agent in Serbia according to ...

Most Common Benefits

Competitive advantages associated with a Customer Support Agent in Serbia
Cutting Edge Technology | 116776€ annually
Access to cutting-edge technology is a significant competitive advantage for companies in Serbia. It enables employees to work efficiently and stay ahead in the fast-paced tech environment. This benefit attracts tech-savvy talent and fosters an innovative workplace culture, crucial for companies aiming to lead in their sectors.
Equal Opportunity Employer | 35033€ annually
Being an equal opportunity employer is a key advantage in Serbia, ensuring diversity and inclusion within the workplace. This commitment to fairness attracts a wide range of talent, fostering a diverse and innovative work environment. It enhances the company’s reputation and aligns with global standards of equality and non-discrimination.
Choose Your Own Equipment | 175164€ annually
Allowing employees to choose their own equipment is a competitive advantage in Serbia, enhancing job satisfaction and productivity. Employees can select the tools and devices they are most comfortable with, leading to better performance. This benefit is particularly appealing to tech-savvy professionals who value customization.
Professional Development | 58388€ annually
Companies in Serbia often offer professional development opportunities to their employees, including workshops, seminars, and courses to enhance skills. This benefit helps employees grow in their careers and stay updated with industry trends, providing a competitive edge. It also demonstrates the company’s commitment to employee growth and retention.

Side Benefits to attract & retain talent

Additional perks for a Customer Support Agent in Serbia
Happy Hours
Great Team
Disability Leave
Flexible Working Hours
Work-Life Balance
Equal Opportunity Employer

Statutory Benefits

Mandatory benefits in Serbia
The minimum wage in Serbia is a legally mandated amount that employers must pay their employees. It is designed to ensure a basic standard of living for workers. The minimum wage is set by the government and is subject to periodic reviews and adjustments to reflect changes in the cost of living and economic conditions.
Paternity leave in Serbia provides fathers with the opportunity to take time off work to care for their newborn child. This benefit supports family bonding and allows fathers to participate in early childcare. The leave is typically shorter than maternity leave, and fathers receive a portion of their salary during this period.
In Serbia, it is customary for employers to provide an additional 14th month salary to employees, typically paid at the end of the year or during a significant holiday period. This benefit is designed to provide additional financial support to employees and is often seen as a reward for their work throughout the year.
Employees in Serbia are entitled to a minimum amount of paid annual leave each year. This benefit allows employees to take time off work for rest and relaxation without losing income. The number of days of paid leave is determined by the length of service and is regulated by labor laws to ensure fair treatment of workers.
Employers in Serbia are required to provide health insurance for their employees. This benefit ensures that employees have access to necessary medical services without incurring significant out-of-pocket expenses. The insurance typically covers a range of healthcare services, including doctor visits, hospital stays, and prescription medications.
In Serbia, employees are entitled to sick leave if they are unable to work due to illness. During this period, employees receive a portion of their salary, which is intended to provide financial support while they recover. The exact allowance and duration of sick leave are determined by labor laws and may vary based on the employment contract.
Unemployment insurance in Serbia provides financial assistance to employees who lose their jobs through no fault of their own. This benefit is funded by employer contributions and is designed to provide temporary income support while individuals seek new employment. The amount and duration of benefits are determined by the individual’s work history and previous earnings.
Maternity leave in Serbia is a mandatory benefit that allows female employees to take time off work before and after the birth of a child. This leave is designed to ensure the health and well-being of both the mother and the newborn. During maternity leave, employees receive a percentage of their regular salary, which is covered by social security.
Employers in Serbia are required to provide occupational injury insurance to protect employees who suffer work-related injuries or illnesses. This insurance covers medical expenses and provides compensation for lost wages during recovery. It is an essential component of workplace safety and ensures that employees receive the support they need in case of an accident.
In Serbia, employers are obligated to contribute to their employees’ pension plans. This mandatory benefit is part of the social security system and is intended to provide financial security for employees upon retirement. The contributions are calculated as a percentage of the employee’s salary and are paid into a government-managed pension fund.
Taxes & Payrolls

Similar positions

Customer Support Agent, Serbia

Sign Up to see full similar positions.

Technical Support Representative
Customer Service Representative
Customer Operations Manager
Customer Support Supervisor
Customer Support Manager
Customer Success Manager
Customer Service Associate
Customer Service Manager
Customer Care Representative
Customer Onboarding Specialist