Sign Up | TalentUp /insights/salary/
Add 5 companies.
Search History:
Your saved searches will be available here, click them to search directly.
Search Salaries > Call Center Representative > Philippines
Job Description
How much does a Call Center Representative in Philippines ?

The base salary for a Call Center Representative in Philippines is 602,000
Also known as: Phone Support Representative, Call Handler.

602,000

Median Base Salary (Percentile 50)
4156 observations
(Updated: 12 Jan 2024)

Confidence

Excellent

Avg. Bonus per year

Of avg. Stock options

Avatar
Salary Table

A Call Center Representative earns register to see pay in Philippines, but the base salary ...

Log in to view data
Level Below median
(25th percentile)		 Market median
(50th percentile)		 Above median
(75th percentile)		 Top Competitive
(90th percentile)
Junior 60000 60000 60000 60000
Mid 60000 60000 60000 60000
Senior 60000 60000 60000 60000
Lead 60000 60000 60000 60000
How would you rate this data?
Bonus & Stock options

This position usually comes with bonuses and the possibility of accessing stock options. Both must be added to ...

Log in to view data
Level Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000
Log in to view data
Experience Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000

Supply and demand

Highly supplied position in a highly demanded market
Supply | (<100 professionals)
Demand | (<100 job offers)

Gender gap

Balanced

Male

49%

Female

51%

Benefits

There are statutory benefits associated with a Call Center Representative in Philippines according to ...

Most Common Benefits

Competitive advantages associated with a Call Center Representative in Philippines
Education Reimbursement | 120390€ annual
Education reimbursement is a benefit where companies cover the cost of further education or training for employees. This encourages professional growth and skill development, making it an attractive perk for employees looking to advance their careers.
Professional Development | 60195€ annually
Professional development opportunities are highly valued in the Philippines, where companies invest in training and workshops to upskill their workforce. This benefit not only enhances employee capabilities but also boosts their career growth prospects, leading to higher job satisfaction and loyalty.
Free Snacks | 6020€ monthly
Providing free snacks in the workplace can boost employee satisfaction and productivity. It creates a more enjoyable work environment and can serve as a small but meaningful perk that contributes to employee well-being and happiness.
Disability Leave | 18059€ monthly
Disability leave is an essential benefit that provides employees with paid time off in the event of a temporary or permanent disability. This ensures financial stability during recovery and demonstrates the company’s commitment to employee welfare, fostering a supportive work environment.
Gym | 36117€ annual
Access to a gym or fitness center can promote a healthy lifestyle among employees, reducing stress and improving overall well-being. Offering a gym membership or on-site fitness facilities is a valuable benefit that can enhance employee satisfaction and productivity.
Health Insurance | 30098€ monthly
Health insurance is a significant benefit offered by companies in the Philippines to ensure employees have access to medical care. It typically covers hospitalization, outpatient care, and emergency services, providing peace of mind and financial protection against medical expenses. This benefit can greatly enhance employee satisfaction and retention.

Side Benefits to attract & retain talent

Additional perks for a Call Center Representative in Philippines
Work-Life Balance
Gym
Unlimited Sick Days
Paid Leave
Food

Statutory Benefits

Mandatory benefits in Philippines
The Social Security System (SSS) in the Philippines provides social insurance to workers, covering benefits such as sickness, maternity, disability, retirement, and death. Employers are required to contribute a percentage of the employee’s salary to the SSS, ensuring that workers have access to financial support in times of need.
The minimum wage in the Philippines is established to ensure that workers receive a basic level of income to cover living expenses. It varies by region and industry, reflecting the cost of living and economic conditions in different areas. The government periodically reviews and adjusts the minimum wage to protect workers and promote fair labor standards.
PhilHealth is the national health insurance program in the Philippines, providing access to medical and healthcare services. Employers are mandated to contribute a portion of the employee’s salary to PhilHealth, ensuring that employees and their dependents receive healthcare coverage and support for medical expenses.
Overtime pay in the Philippines is required for work performed beyond the standard 8-hour workday. It is typically calculated at a rate of 125% of the regular hourly wage for overtime hours worked. This ensures that employees are fairly compensated for additional work time and encourages a balance between work and personal life.
Maternity leave in the Philippines provides female employees with 105 days of paid leave for childbirth, with an additional 15 days for solo parents. This benefit is aimed at supporting the health and well-being of the mother and child, allowing for recovery and bonding time. Employers cover a portion of the salary during this period.
The Pag-IBIG Fund, also known as the Home Development Mutual Fund, is a government-managed savings program in the Philippines. It provides housing loans and financial assistance to its members. Employers are required to contribute a percentage of the employee’s salary to the Pag-IBIG Fund, promoting savings and home ownership among workers.
Employees in the Philippines who work between 10 PM and 6 AM are entitled to a night shift differential. This is an additional compensation of at least 10% of their regular wage. The benefit acknowledges the inconvenience and potential health impacts of working during night hours, ensuring fair compensation for employees.
The 13th month pay is a mandatory benefit in the Philippines that requires employers to provide an additional month’s salary to their employees. This is typically given at the end of the year and is intended to help workers with holiday expenses. It is calculated as one-twelfth of the basic annual salary and is a significant aspect of employee compensation.
Paternity leave in the Philippines grants male employees seven days of paid leave to attend to the needs of their newborn and partner. This benefit recognizes the role of fathers in early childcare and supports family bonding. Employers are responsible for providing full pay during this leave period, promoting gender equality in parenting.

Similar positions

Call Center Representative, Philippines

Sign Up to see full similar positions.

Customer Service Associate
Customer Support Agent
Customer Support Supervisor
Customer Support Team Leader
Customer Success Manager
Customer Operations Manager
Customer Onboarding Specialist
Customer Service Specialist
Customer Care Representative
Member Service Representative