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Search Salaries > Customer Success Director > C-C-C-China
Job Description

How much does a Customer Success Director in C-C-C-China make?

The base salary for a Customer Success Director in C-C-C-China is 42,300
Also known as: customer experience manager, guest relations specialist, guest relations manager, hospitality customer experience manager, guest experience manager.

42,300

Median Base Salary (Percentile 50)
42 observations
(Updated: 28 Apr 2025)

Confidence

Excellent

Avg. Bonus per year

Of avg. Stock options

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Salary Table

A Customer Success Director earns a median base salary of 42,300 in C-C-C-China, but the base salary ...

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Level Below median
(25th percentile)		 Market median
(50th percentile)		 Above median
(75th percentile)		 Top Competitive
(90th percentile)
Junior 60000 60000 60000 60000
Mid 60000 60000 60000 60000
Senior 60000 60000 60000 60000
Lead 60000 60000 60000 60000
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Bonus & Stock options

The role Customer Success Director in C-C-C-China usually comes with bonuses and the possibility of accessing stock options. Both must be added to ...

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Level Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000
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Experience Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000

Supply and demand

Highly supplied position in a highly demanded market
Supply | (<100 professionals)
Demand | (<100 job offers)

Gender gap

Balanced

Male

50%

Female

50%

Benefits

There are statutory benefits associated with a Customer Success Director in C-C-C-China according to ...

Most Common Benefits

Competitive advantages associated with a Customer Success Director in C-C-C-China
Professional development opportunities, such as workshops, training programs, and certifications, are essential for employees seeking career growth. Companies that invest in professional development demonstrate a commitment to employee advancement, fostering a culture of continuous learning and skill enhancement.
Access to cutting-edge technology is a significant advantage for employees in tech-driven industries. Companies that provide the latest tools and platforms enable employees to work more efficiently and innovate, making the workplace more attractive to top talent.
Health insurance in China is a valuable benefit for employees, providing coverage for medical expenses, hospitalization, and preventive care. Companies offering comprehensive health insurance can attract and retain talent by ensuring employees and their families have access to necessary healthcare services.
Providers: Ping An / China Life / Taikang Life

Side Benefits to attract & retain talent

Additional perks for a Customer Success Director in C-C-C-China
Work-Life Balance
Equal Opportunity Employer
Flexible Working Hours
Casual Dress Code
Work From Home
Great Team

Statutory Benefits

Mandatory benefits in C-C-C-China
Monthly payments to tax office, social insurance office, and housing fund office via bank transfer.
Standard working hours are 8 hours per day, 40 hours per week, with a maximum of 45 hours per week.
This benefit is defined regionally. For more information, check the information on the city page.
Minimum wage varies per region; common minimums include 2,320 CNY in Beijing and 2,590 CNY in Shanghai.
Employer-sponsored visas for foreign employees, including Z Visa and other options.
Customary to pay a 13th-month or 14th-month salary during the Lunar New Year or Spring Holiday.
Progressive income tax rates based on income brackets.
This benefit is defined regionally. For more information, check the information on the city page.
Overtime is paid at 150% of the standard salary rate for weekdays, 200% for weekends, and 300% on public holidays.
Payroll cycle in China is generally monthly, with payments made on the last working day.
Paid sick leave based on years of service and regional regulations.
Childcare leave ranges from 5 to 15 days annually, depending on the province.
Paternity leave ranges from 7 to 30 days depending on the region.
Paid leave based on years of employment: 0 days for less than 1 year, 5 days for 1-10 years, 10 days for 10-20 years, 15 days for over 20 years.
13 yearly public holidays, with some regions having additional holidays.
98 days of basic maternity leave, with extended leave up to 190 days depending on the region.
Termination must be with just cause. Includes notice period and severance pay based on years of service.
Probation period varies with contract type; up to 6 months for indefinite term contracts.