Related tasks:

• Take charge of technical teams.
• Ensure the smooth functioning of technical operations, monitor and evaluate staff progress, assist with training and recruitment, set goals, and ensure overall client satisfaction.
• Work with software or engineering teams.
• Determine project requirements and developing work schedules for the team.
• Liaise with team members, management, and clients to ensure projects are completed to standard.
• Identify risks and form contingency plans as soon as possible.
• Analyze existing operations and schedule training sessions and meetings to discuss improvements.
• Update work schedules and perform troubleshooting as required.
• Motivate staff and create a space where they can ask questions and voice their concerns.
• Write progress reports and deliver presentations to the relevant stakeholders.

• Connectivity, Protocols, Security and Data stream.
• Relevant Management certification may be required.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong knowledge of data structures, system design and algorithms.
• Strong leadership and organizational abilities.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills.