Responsibilities: •Assisting in the day-to-day operations of the department •Supporting the manager in overseeing staff and ensuring smooth workflow •Assisting in developing and implementing strategies to achieve departmental goals •Handling customer inquiries and resolving issues •Assisting in the hiring, training, and supervision of staff •Maintaining accurate records and preparing reports as needed Requirements: •Bachelor's degree in a related field or equivalent experience •Strong organizational and time management skills •Excellent communication and interpersonal abilities •Ability to work well in a team and collaborate effectively •Proficiency in Microsoft Office suite •Flexibility to adapt to changing priorities and deadlines Preferred skills: •Previous experience in a leadership or supervisory role •Knowledge of industry-specific regulations and best practices •Familiarity with budgeting and financial management principles •Ability to analyze data and make informed decisions •Experience with project management methodologies,