How much does a Customer Support Team Leader make in Cambridge ?

22,400 £

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The base salary for a Customer Support Team Leader in Cambridge is 22,400 £

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Annual salary Based on 65 observations

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Related tasks:

  • Manage, coach and motivate a team of customer service advisors and operators to provide a first-class customer service.
  • Contribute towards the organisation’s continuous improvement initiatives and ensure personal compliance with documented processes.
  • Coordinate, implement and identify solutions and improvements in corporate services provided to customers and stakeholders.
Requirements / skills:
  • Sales or customer service management experience or comparable management experience
  • Excellent written and oral communication skills
  • Proficient computer & software skills
  • Ability to lead, coach, motivate and enhance existing teams for successful sales improvement
  • Self-initiative and drive to be able to work independently and as part of a team
  • Capability to maintain good time management and prioritize tasks on hand
  • Exceptional quick decision making and problem-solving skills